Welcome to Plantist: AI Plant Identifier + Care, meticulously developed by Lascade LLC. This Privacy Policy serves as our manifesto of commitment to safeguarding your privacy. It delineates our practices regarding the meticulous collection, use, protection, and disclosure of your personal and non-personal information as you engage with our app. This policy is structured to provide you with a comprehensive understanding of our data handling practices, ensuring you make informed decisions regarding your interaction with our service.
Effective Date: 1 April 2024
Information We Collect:
As you navigate through and interact with our app, we may collect various types of information, categorized as follows:
- Personal Identification Information (PII): Includes but is not limited to, your name, email address, and any other information that can directly or indirectly identify you. This information is primarily collected when you start using our application, subscribe to our services, or interact with our customer support.
- Subscription and Payment Information: We offer premium features through our subscription services. Subscription details, including payment methods, are securely processed by reputed payment processing partners. We ensure the confidentiality of your payment details in accordance with the highest security standards.
- Device and Usage Data: Information related to your mobile device, app usage patterns, and preferences. This data helps us enhance app functionality, optimize user experience, and tailor our services to better meet your needs.
- Cookies and Tracking Technologies: To improve and personalize your experience, we utilize cookies and similar tracking technologies to gather information about your activities on our app and third-party websites.
How We Use Your Information:
Your information is a crucial component in delivering and improving our services. Here’s how we use it:
- To Provide and Manage Services: We use your information to operate our app and provide you with customer support.
- To Enhance User Experience: Analyzing how you use our app enables us to improve app functionality and introduce features that meet your needs.
- For Marketing and Communication: With your consent, we may use your information to send you newsletters, promotions, and updates about our services.
Sharing and Disclosure:
- Third-Party Service Providers: We engage with third-party services for operational purposes, such as hosting, analytics, and customer service enhancements. These partners are bound by strict data protection agreements and are prohibited from using your data for unrelated purposes.
- Legal and Safety Reasons: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights and safety, or the safety of others.
Subscription Policy:
- Auto-Renewal and Cancellation: Our subscriptions automatically renew unless cancelled at least 24 hours before the end of the current subscription period. You can manage your subscription and auto-renewal settings directly within your account settings.
Your Privacy Rights:
You possess certain rights concerning your personal information, including the right to access, correct, delete, or restrict its use. For any requests or inquiries regarding your privacy rights and to make changes in your personal data provided, please contact us at the provided contact details.